Return

Simple. Transparent. Fair.

CONNEE® Want you to be satisfied with your purchase.

If a return is required, we accompany you step by step and ensure an uncomplicated process.

If you would like to make a return, please contact our customer service first.

Our team will inform you about the further process and support you in all necessary steps.

After reviewing your request, you will receive all the information for returning your product.

Please return items as complete and carefully packaged as possible.

After receiving your return, it will be checked.

We will then inform you about the further process as well as a possible refund or exchange.

Our goal is a fast, fair and transparent processing of every return.

If you have any questions, our customer service is always available to you.

For questions about return or exchange, our team will be happy to help you.

Just use our contact form or contact us by phone or email.

Swiss Designated & Developed

For horses, dogs, other animals & People

One platform. Countless possibilities.